Terms & Conditions

General

  • Tasks and price are specified in a quote sent to the customer via email before work begins.
  • The order is finally accepted when the customer responds 'OK' to the sent quote. 
  • The customer acknowledges that there is no right of withdrawal as soon as the work has begun.

  • After the work is completed, the customer is entitled to one round of revisions. Changes beyond the revision round follow our hourly rate unless otherwise agreed.
  • After the work is completed, the customer has 1 month to identify any faults or deficiencies. If it is determined that there is a fault or deficiency, it will be rectified at no cost.

Duration of Agreements

  • The duration of each agreement is defined in the individual quote.
  • Subsequent support agreements are not included in the quote and require a new agreement or work charged at the above hourly rate.
  • The customer may add services to the task by agreement. These will be included in the billing

Payment

  • Unless otherwise stated, all services are quoted in Danish kroner and exclusive of VAT.
  • Unless otherwise agreed, the task is paid in two installments. 50% of the task price is paid by the Buyer upon acceptance of the quote. The remaining 50% is paid by the Buyer when the task is completed and delivered.
  • All invoices have an 8-day payment term.
  • Products and services are delivered when payment is received.
  • In case of non-payment after the due date, an interest of 2% is charged from the due date according to the law on interest for late payment. Additionally, a reminder fee of 100 DKK per reminder is added.

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