Terms & Conditions
General
- Tasks and price are specified in a quote sent to the customer via email before work begins.
- The order is finally accepted when the customer responds 'OK' to the sent quote.
The customer acknowledges that there is no right of withdrawal as soon as the work has begun.
- After the work is completed, the customer is entitled to one round of revisions. Changes beyond the revision round follow our hourly rate unless otherwise agreed.
- After the work is completed, the customer has 1 month to identify any faults or deficiencies. If it is determined that there is a fault or deficiency, it will be rectified at no cost.
Duration of Agreements
- The duration of each agreement is defined in the individual quote.
- Subsequent support agreements are not included in the quote and require a new agreement or work charged at the above hourly rate.
- The customer may add services to the task by agreement. These will be included in the billing
Payment
- Unless otherwise stated, all services are quoted in Danish kroner and exclusive of VAT.
- Unless otherwise agreed, the task is paid in two installments. 50% of the task price is paid by the Buyer upon acceptance of the quote. The remaining 50% is paid by the Buyer when the task is completed and delivered.
- All invoices have an 8-day payment term.
- Products and services are delivered when payment is received.
- In case of non-payment after the due date, an interest of 2% is charged from the due date according to the law on interest for late payment. Additionally, a reminder fee of 100 DKK per reminder is added.